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Latest Publications

Complaints Management Guide for Disability Service Managers
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Complaints Management Guide for Disability Service Staff
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Latest Decisions

Failure to read and convey information in histology report.
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Prescription of medication to patient with an allergy.
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Commissioner's Articles

Delayed Diagnosis of Cancer in Primary Care: What do our Complaints tell us?
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Of Culture, Leadership, and Quality
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Page Section: Centre Content Column

Consumers at the centre of services 

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Your rights

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