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Your rights when using a health or disability service and how to make a complaint

Everyone using a health or disability service has the protection of a Code of Rights.  This DVD provides information about your rights as a consumer of a health or disability service.
#2 Making and Resolving Complaints
You have a right to make a complaint about a health or disability service provider in the way that is easiest for you.  This DVD provides information about  the Health and Disability Commissioner's complaints  management process.
#3 Te Waka and Contact Details
This DVD provides information about the Kaupapa of the Health and Disability Commissioner and how to make contact 

Code of Rights

Everyone using a health or disability service has the protection of a Code of Rights.  Click here for information in NZ Sign Language about your rights as a consumer of a health or disability service.

Making and Resolving Complaints

You have a right to make a complaint about a health or disability service provider in the way that is easiest for you.  Click here for information in NZ Sign Language about the Health and Disability Commissioner's complaints management process.

Te Waka and Contact Details

Click here for information in NZ Sign Language about the Kaupapa of the Health and Disability Commissioner and how to make contact.

 

Download the leaflet Your rights when using a health or disability service and how to make a complaint. (PDF, 142Kb)

 

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