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HDC Conference 2015


HDC is pleased to announce the 2015 HDC Conference, Improving the Consumer Experience.
The conference will be held in Wellington on 9 March 2015.
We have a high calibre lineup of speakers for the conference and a fantastic mix of workshop sessions on topical issues. 
The lineup includes presentations on  20 Years Strong: the Commissioner, the Code, and Informed Consent, Restorative Justice in Healthcare, and HDC Complaint Data: Patterns and Predictions, as well as presentations from practitioners, regulators, and HDC's in-house clinical advisors. 
"Download the conference programme here" (with PDF and doc versions). 
Registration for the conference will open on 16 January 2015, and will be available here through our website.

The 2015 HDC Conference, Improving the Consumer Experience, was held in Wellington on 9 March 2015.

Download the conference programme.  (PDF  205Kb) (Docx 24Kb). 

View presentations:

20 years strong - The Commissioner, the Code and informed Consumers Anthony Hill, Health and Disability Commissioner

Restorative Justice and Healthcare Professor Chris Marshall, Victoria University

Primary care initiatives  Sean Hanna

Aashirwad Rest Home Project: Consumer expectations of aged care Jeet Suchdev, Bhartiya Samaj Charitable Trust

Nofications re competence, fitness and conduct  Midwifery Council of NZ

Fitness to practise - tools and trends  Clare Prendergast, Nursing Council of NZ

Improving the consumer experience - Fitness, competence and conduct Philip Pigou, Medical Council of NZ

Aged Care, a consumer perspective Sue Chetwin, Consumer NZ

Aged Care, a consumer experience  Rose Wall, Deputy Commissioner

Substituted consent  Cordelia Thomas and Sarah Royal

Complaints Management at DHBs  Helen Davidson and Jessica Mills






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