HDC Newsletters

• Unprecedented rise in complaints
• Overview of trends in COVID-19 complaints
• Collective action needed says Aged Care Commissioner
• Case study: Critical assessment vital when patients present on multiple occasions with the same symptoms

• This issue focuses on women's health featuring articles on:
  
• Healing from Harm: An evaluation of a restorative process to address harm from surgical mesh 
  
• HDC's complaints profile from women's health
  
• Case study on providing clear information to obtain informed consent before undertaking procedures
  
• Response by Select Committee on petition asking for the right to appeal decisions made by HDC
  
• Recent appointments at HDC.
  
  View this issue here.
  

• Assisted dying covered by the Code
  
• Concerns raised about medication brand changes 
  
• Complaints to HDC involving DHBs 
  
• Aotearoa Patient Safety Day 
  
• Latest investigation decisions.
  
  View this issue here.

In this issue:

• From the Commissioner

• HDC welcomes new Mental Health and Wellbeing Commission

• New resources for consumers with disabilities

• DHB complaints analysis for January-June 2020

View this issue here.

• New Commissioner Morag McDowell
• The Mental Health Commissioner's final monitoring and advocacy report
• Trends in focus: Delays in ED care
• Profile: youth and Pacific disability advocate Jordon Milroy
• Mārama Real Time Feedback moves to the Ministry
• COVID-19 complaint trends