Information in accessible formats for people with sight impairment
In collaboration with the Royal New Zealand Foundation for the Blind, HDC has arranged the development of the educational leaflet Learning from Complaints in accessible formats. The leaflet provides information about the Code of Health and Disability Services Consumers' Rights, what consumers can do if they experience a problem with the service they receive, how to make a complaint, and what to expect if they do so. View text in html.
The material is available in braille and large print formats and can be obtained free from the RNZFB by contacting:
Chris Shelton
Accessible Format Production
Royal New Zealand Foundation of the Blind
Awhina House, 4 Maunsell Rd, Parnell, Auckland.
Private Bag 99941 Newmarket, Auckland, 1149.
Phone: +64 9 3556962
Fax +64 9 3556960
E mail cshelton@rnzfb.org.nz