The main role of the Health and Disability Commissioner is to ensure that the rights of consumers are upheld. This includes making sure that complaints about health or disability services providers are taken care of fairly and efficiently. Anthony Hill, Health and Disability Commissioner, began his term in July 2010.
Mr Hill is committed to a consumer centred and engaged system that is integrated in its care, focused on safety and quality, and encourages communication and learning.
Mr Hill came to HDC after six years as a Deputy Director-General of Health. During that time he had oversight of the funding and performance of the District Health Boards (then $12b), and a range of health crown entities, including PHARMAC, the New Zealand Blood Service, and HDC. His regulatory functions included Medsafe, the National Radiation Laboratory, and HealthCert.
Mr Hill has in-depth experience of the health and disability sectors, and began his 15-year tenure with the Ministry of Health as Chief Legal Advisor. He has practised law in both the private and public sectors. He holds Bachelors Degrees in Law and Commerce from the University of Canterbury, and a Master of Laws from the University of Virginia.
Deputy Commissioner, Disability
Rose was appointed HDC’s Deputy Commissioner, Disability in August 2013.
A nurse by training, Rose has been involved in the public health system for most of her career. Over the past 30-odd years she has worked in a number of different areas. This has given her a broad insight into service quality, government strategy, the regulatory environment, and how the health and disability system works.
Rose’s role at HDC fulfils her natural desire to help people, particularly the more vulnerable who are less able to speak up for themselves.
Deputy Commissioner, Complaints Resolution
Meenal Duggal, the Deputy Commissioner Complaints
Resolution, began her term in February 2016.
Ms Duggal has extensive experience in health and disability law. She came to HDC after working for six years as a corporate solicitor at Waikato District Health Board, and prior to that she worked in the private sector in leading national and regional law firms.
Ms Duggal has published and presented on medico-legal topics and holds a Master of Laws (Hons) and a Bachelor of Arts (Hons) degree from the University of Auckland.
Mental Health Commissioner
The Mental Health Commissioner assists the Health and
Disability Commissioner to ensure that the rights of consumers are upheld. This includes two areas of responsibility:
1. To make decisions on complaints, including complaints about mental health and addiction services.
2. To monitor and advocate for improvements to mental health and addiction services.
Kevin Allan, the Mental Health Commissioner, began his term in February 2016.
Mr Allan has a longstanding commitment to helping to ensure that everyone has the opportunity to participate fully in the community and have access to high quality health, disability, and social services.
Mr Allan came to HDC after three years as Deputy Chief Executive/Chief Operating Officer at the Crown Law Office. Prior to that Mr Allan held senior leadership roles in the health, disability and justice sectors, in the public and not-for-profit sectors. His previous roles include Deputy Secretary at the Ministry of Justice and Chief Executive of New Zealand CCS Disability Action.
Mr Allan holds a Bachelor of Laws degree from the University of Canterbury.