Case studies - Ngā mātai take

These case studies highlight the impact of our work and support the education of providers to drive systemic improvements to health and disability services in Aotearoa New Zealand.



Providing clear information to obtain informed consent vital before undertaking procedures

Read more

 

Medication brand changes: highlighting systemic issues with ongoing risks to consumers

Read more


Informed consent: making recommendations for change and bringing issues to the attention of a professional body

Read more


Culturally appropriate care: making recommendations and tailoring our approach to meet the needs of whanau

Read more


Mental health: referring a complaint to the advocacy process for support

Read more


Delays in care: referring a complaint to a provider to resolve directly with the consumer

Read more


Investigation: resident of community living home suffers burns

Read more


Investigation: escalation of care for rest-home resident with cardiac symptoms

Read more


Investigation: doctor’s failure to assess mental capacity of a dementia patient

Read more


Investigation: delayed assessment of suicidal woman

Read more


Director of Proceedings: proceedings filed by consent in the HRRT against the Department of Corrections regarding health care provided

Read more