There are different ways to contact the Health and Disability Commissioner if you have a complaint. You can:
Phone: 0800 11 22 33
Fax: (09) 373 1061
Mail: PO Box 1791, Auckland 1140, New Zealand
You can also use the New Zealand Relay Service (TTY?HDC/VCO/Internet relay) to contact HDC. To call us using the New Zealand Relay Service:
- Dial New Zealand Relay Service — 0800 40713 713 (TTY) or 0800 40715 715 (voice)
- Ask the Relay Assistant to call us on (09) 373 1060
- Type or speak your message
To find out more about the New Zealand Relay Service, click here.
What happens after I make a complaint?
When you make a complaint to HDC it will be given to a Complaints Assessor. A Complaints Assessor is someone who looks after your complaint. Click here to find out more about what happens after you make a complaint to HDC.