Director of Advocacy

  • Leadership Role
  • Contribute to the strategic management and development of HDC

The Health and Disability Commissioner (HDC) promotes and protects the rights of health and disability services of consumers and facilitates the fair and efficient resolution of complaints relating to infringements of those rights.

This is an exciting opportunity to take on a leadership role within the HDC as the Director of Advocacy. The Director of Advocacy is an independent statutory officer employed by the HDC to contract for and monitor the provision of advocacy services to health and disability services consumers.

To succeed in this role, you will need:

  • Contract management experience, including relationship management, budget management, and financial reporting.
  • An understanding of consumer advocacy, complaints resolution, as well as restorative processes and principles
  • Familiarity with the Health and Disability Commissioner Act 1994 and the Code of Health and Disability Services Consumers’ Rights
  • An understanding of public sector processes
  • Understanding of the principles of Te Tiriti o Waitangi and the aims and aspirations of Māori
  • A strong knowledge of Te Ao Māori and tikanga in relation to health and the health and disability system and an ability to use this knowledge to improve outcomes for Māori through the advocacy service
  • An in depth understanding of health equity and the ability to drive positive change
  • Appropriate tertiary qualification(s)
  • Excellent communication and relationship management skills — highly credible in managing relationships in a complex setting and across cultures.
  • Understanding of the social and religious beliefs and values of different cultural and ethnic groups in New Zealand.

Download the Position Description here (427 KB)

E-mail enquiries to

Applications for this role close at 9am, Monday 24 May.