HDC welcomes new Mental Health and Wellbeing Commission

On 9 February, the new Mental Health and Wellbeing Commission opened its doors and took over responsibility for monitoring mental health and addiction services, and advocating for improvements.

The outgoing Mental Health Commissioner Kevin Allan strongly supports the establishment of the new Mental Health and Wellbeing Commission. It will play a broad role providing oversight of mental health and wellbeing, and will hold Government and other decision-makers to account.

“HDC looks forward to working closely with the new Commission as we continue to look at people’s complaints about mental health and addiction services, and promote and protect people’s rights as set out in the Code,” said Kevin, who will continue as a Deputy Commissioner with HDC until the end of June.

Kevin and Health and Disability Commissioner Morag McDowell represented HDC at a pōwhiri held by the Ministry of Health on 9 February to welcome the new Commission.

Image of members of new Mental Health and Wellbeing CommissionThe inaugural Board of the Mental Health and Wellbeing Commission. L to R: Dr Jemaima Tiatia-Seath, Sunny Collings, Kevin Hague, Hayden Wano, Taimi Allan, and Alexander El Amanni

Open letter to the Minister of Health

Kevin took the opportunity at the end of his term as Mental Health Commissioner to write an open letter to the Minister of Health, with some brief concluding comments on progress during his term, and the critical challenges that remain in transforming New Zealand's approach to mental health and addiction.

He acknowledged the greater focus on and investment in wellbeing, and progress on some He Ara Oranga recommendations, but remains concerned about the lack of an action plan for the rest of the recommendations.

Read more – Critical challenges remain in transforming Aotearoa’s approach to mental wellbeing

 

HDC continues to look at complaints relating to mental health and addiction

HDC will continue to look at people’s complaints relating to mental health and addiction services.

People who have concerns about the care they or others have experienced at a mental health and addiction service should still contact the Advocacy Service or make a complaint to HDC.  

The Advocacy Service can help people with concerns about a provider or service – contact them on freephone 0800 555 050 or visit https://advocacy.org.nz to email or live chat. 

You can find out more about making a complaint on the HDC website.

 

Mārama Real Time Feedback

Stewardship of the Mārama Real Time Feedback tool has been transferred from HDC to the Ministry of Health. Mārama is an important tool for capturing the real time experiences and voices of people engaging with mental health and addiction services, and their whānau.

The Ministry taking on stewardship of Mārama reflects its commitment to ensuring the voices of tangata whaiora and their whānau shape service design and delivery.