About us
About us

About us

Our purpose is to promote and protect the rights of consumers, as set out in the Code of Health and Disability Services Consumers' Rights.

Your rights
Your rights

Your rights

The Code of Rights establishes the rights of consumers, and the obligations and duties of providers to comply with the Code.

Making a complaint
Making a complaint

Making a complaint

If you have concerns about a health or disability service you have received, we may be able to help.

Decisions
Decisions

Decisions

View case notes and reports on the outcome of complaints investigated.

Disability
Disability

Disability

You'll find this page helpful if you have a disability and want to find resources or learn more about your rights.

Mental health & addictions
Mental health & addictions

Mental health & addictions

This section provides information for users of mental health and addiction services, and their family/whānau.

Resources & publications
Resources & publications

Resources & publications

Order publications such as leaflets and posters, and download resources such as annual reports and submissions.

Contact
Contact

Contact

How to contact our Auckland and Wellington offices, including using the NZ Relay Service, and contact details for media enquiries.