Terms & conditions


This website is presented by the Office of the Health and Disability Commissioner (HDC) for the purpose of disseminating information free of charge for the benefit of the public.

HDC monitors the quality of the information available on this website and updates the information regularly.

However, HDC does not guarantee, and accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site.

HDC recommends that users exercise their own skill and care with respect to their use of this website, and that users carefully evaluate the accuracy, completeness, and relevance of the material on the website for their purposes.

The material on this website may include the views or recommendations of third parties, which do not necessarily reflect the views of HDC, or indicate its commitment to a particular course of action.

Links to external websites

This website contains links to other websites that are external to HDC. HDC takes reasonable care in linking to websites but has no direct control over the content of the linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the user to make his/her own decisions about the accuracy, currency, reliability, and correctness of information contained in linked external websites.

Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by this website are responsible for being aware of which organisation is hosting the website they visit.

Right of refusal

HDC retains the right of refusal to publish web resources or links, without notice or explanation.

Linking to this website

You may link to the Office of the Health and Disability Commissioner's website at your full expense and responsibility.

Security of HDC's website

HDC applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an unsecured public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files that the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

HDC does not warrant or represent that the material will not cause damage, or is free from any computer virus or any other defects or errors. HDC accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.


See our copyright page for information on the conditions of use of content on this site.