The Code and your rights

When you use a health or disability service in New Zealand, you have the protection of a Code of Rights. The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:

Right 1 

The right to be treated with respect.

Right 2

The right to freedom from discrimination, coercion, harassment, and exploitation.

Right 3

The right to dignity and independence.

Right 4

The right to services of an appropriate standard.

Right 5

The right to effective communication.

Right 6

The right to be fully informed.

Right 7

The right to make an informed choice and give informed consent.

Right 8

The right to support.

Right 9

Rights in respect of teaching or research.

Right 10

The right to complain.

Read the Code in full.

Download the Code (PDF, 326KB)

Download the Code (Word, 27KB)