Making a complaint

If you have concerns about a health or disability service, we have suggestions on ways to address your issues. Independent advocates are available to support and guide you, or you can complain directly to the Health and Disability Commissioner.

Complaint process
Complaint process

Complaint process

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam sit amet ullamcorper risus. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Quisque auctor quam massa, ut viverra sapien sollicitudin eu.

What if a complaint is made about me?
What if a complaint is made about me?

What if a complaint is made about me?

It is unsettling to be on the receiving end of a complaint from a patient. For many professionals it is an affront to be accused of providing a substandard service. Feelings of shock and anger, and fear of the potential consequences of the complaint are a natural response.