Do you have concerns about a health or disability service?
The earlier you raise your concerns, the more straightforward they can be to resolve. Learn about the option that is right for you.
We understand the challenging set of circumstances that COVID-19 continues to have on our communities. There are a range of issues that may arise. Some of these will fall within the responsibility of the Health and Disability Commissioner (HDC), but others are outside the jurisdiction of HDC.
It is unsettling to be on the receiving end of a complaint from a patient. For many professionals it is an affront to be accused of providing a substandard service. Feelings of shock and anger, and fear of the potential consequences of the complaint are a natural response.
