We are experiencing high demand for our service, leading to significant delays in processing of some complaints. Our team is working hard, but there may be delays in progressing your complaint. Thank you for your patience.
The Health and Disability Commissioner is currently considering submissions for the review of the Code of Health and Disability Services Consumers’ Rights (the Code) and the Health and Disability Commissioner Act 1994 (the Act).
The acting Health and Disability Commissioner is pleased to announce the appointment of Jane Herschell as the new Director of Proceedings | Pouārahi o Ngā Hāmenetanga.
If you want to know more about your rights when using health or disability services, get questions answered, or make a complaint, the Advocacy Service can help.
We recently launched the Your Rights animated video to encourage everyone to know their rights so they can ask questions, get support and make sure their voices are heard.