We are experiencing high demand for our service, leading to significant delays in processing of some complaints. Our team is working hard, but there may be delays in progressing your complaint. Thank you for your patience.
Health and Disability Commissioner — Te Toihau Hauora, Hauātanga
The Health and Disability Commissioner promotes the rights of all people in New Zealand who use health and disability services.
Review of the Act and Code 2024
The Health and Disability Commissioner is currently considering submissions for the review of the Code of Health and Disability Services Consumers’ Rights (the Code) and the Health and Disability Commissioner Act 1994 (the Act).
Read more
Jane Herschell is the new Director of Proceedings
The acting Health and Disability Commissioner is pleased to announce the appointment of Jane Herschell as the new Director of Proceedings | Pouārahi o Ngā Hāmenetanga.
Read more
Report on complaints to HDC about Residential Disability Support Services
Read more
The value of HDC investigation
Health and Disability Commissioner talks about the value of investigations and what they mean for consumers.
The value of HDC investigation
Your Rights in different languages
We have information about your rights in 25 languages, including audio resources.
Your rights in different languages
Looking for our provider education modules?
Our online learning modules are designed to support your learning in a way that’s relevant for all practitioners and can be done anywhere.
Online learning
Need help to make a complaint?
If you want to know more about your rights when using health or disability services, get questions answered, or make a complaint, the Advocacy Service can help.
Advocacy
Respecting Your Rights video
We recently launched the Your Rights animated video to encourage everyone to know their rights so they can ask questions, get support and make sure their voices are heard.
Videos
