COVID-19 information
At all alert levels, health and disability services continue to focus on providing safe services.
At all alert levels, health and disability services continue to focus on providing safe services.
The new Mental Health and Wellbeing Commission will monitor and advocate for improvements to mental health and addiction services.
Outgoing Mental Health Commissioner, Kevin Allan, wrote to the Minister of Health on New Zealand’s approach to mental wellbeing.
Browse or download the latest decisions and case notes
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Our purpose is to promote and protect the rights of consumers, as set out in the Code of Health and Disability Services Consumers' Rights.
The Code of Rights establishes the rights of consumers, and the obligations and duties of providers to comply with the Code.
If you have concerns about a health or disability service you have received, we may be able to help.
An independent advocate can answer questions and support or guide you to resolve your complaint.
View case notes and reports on the outcome of complaints investigated.
You'll find this page helpful if you have a disability and want to find resources or learn more about your rights.
This section provides information for users of mental health and addiction services, and their family/whānau.
Order publications such as leaflets and posters, and download resources such as annual reports and submissions.