The Health and Disability Commissioner
Morag McDowell is committed to promoting and protecting the rights of people using health and disability services.
Are you receiving home support?
While the support you receive may change depending on your needs and what you are entitled to, your rights remain the same. This resource is to help people who are receiving care at home.
COVID-19 information
The Code of Health and Disability Services Consumers’ Rights continues to apply at all levels of the traffic light system.
Your rights
The Code of Rights establishes people's rights, and the obligations and duties of providers to comply with the Code.
Making a complaint
If you have concerns about a health or disability service you have received, we may be able to help.
The Advocacy Service - a free and independent service
An independent advocate can answer questions and support or guide you to resolve your complaint.
Disability
You'll find this page helpful if you have a disability and want to find resources or learn more about your rights.
Our Work
HDC promotes the rights of all people accessing health and disability services across the country.
Decisions
View case notes and reports on the outcome of complaints investigated.
News & Resources
Order publications such as leaflets and posters, and download resources such as annual reports and submissions.