Contact Us

General Enquiries

National Freephone: 0800 11 22 33
Available Monday to Friday, 8am-6pm

Fax: 09 373 1061

Email: hdc@hdc.org.nz

Postal address:
PO Box 1791, Auckland 1140

Making Complaints

Click here for information on making a complaint.

Media Enquiries

(media use only)

Email: communications@hdc.org.nz

Phone: 0274 326 709

Website Feedback

Email: website@hdc.org.nz

Office Locations

Please note that visits are by appointment only.

Auckland Office
Level 10, NZX House
45 Queen Street
Auckland 1010
New Zealand.

Wellington Office
Level 8, SAS House
89 The Terrace
Wellington 6011
New Zealand

Deaf, hard of hearing, speech-impaired or deafblind

The NZ Relay Service is available for people who are Deaf, hard of hearing, speech-impaired or deafblind and want to connect over the phone.

Go to New Zealand Relay Service.
Select the service best suited to your needs – Text Relay, Caption Relay, Speech to Speech services, TTY service or NZSL Interpreted services.
Provide our contact number to the NZ Relay assistant – 09 373 1060
You will be connected to the Health & Disability Commissioner's Office

Our team treats complainants with fairness and respect.

We acknowledge that you may be feeling distressed or angry in making a complaint, but we take a zero-tolerance approach to any abuse towards our staff.

Staff safety and wellbeing are paramount to HDC. Offensive, threatening or abusive communications will not be tolerated and will be responded to accordingly. This may include issuing a warning, reporting a matter of concern to the Police, or modifying or restricting access to our services.