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The Advocacy Service - a free and independent service

Date: 01 Dec 2022

The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers, government agencies and HDC.

If you want to know more about your rights when using health or disability services, get questions answered, or make a complaint, we can help.

Freephone: 0800 555 050

Email: advocacy@advocacy.org.nz

Discuss your concerns and get help from the Advocacy Service


The Advocacy Service can help you with your concerns about a provider or service. 

It is a free service, and advocates are independent of all health and disability service providers and agencies. Advocates can:

  • Help you understand your rights when using health or disability services
  • Listen to your concerns
  • Talk through your options
  • Help you to formulate your complaint and make a complaint
  • Support you while you resolve your issue.

You can talk to someone on: