All people have the right to make an informed choice and give informed consent for health and disability services, and receive a standard of care that meets their needs and upholds their dignity and mana.
These rights apply to all health and disability services from provider’s premises, in your home, from a healthcare professional or a support worker.
Home support for older people, disabled people, and others may change depending on your needs and what you are entitled to. Although the support you receive may change, your rights remain the same.
A support worker is someone who provides support, assistance, or care.
Receiving support in your home can be a close and challenging experience. Here are some things that may help.
Starting off right
You have the right to receive services that meet your needs. Setting up a good relationship with your support worker, and being clear about your expectations, is really important.