Making a complaint

Do you have concerns about a health or disability service?

Please read our help here and learn about the option that is right for you. The earlier you raise your concerns, the more straightforward they can be to resolve.

Complaint process
Complaint process

Complaint process

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What if a complaint is made about me?
What if a complaint is made about me?

What if a complaint is made about me?

It is unsettling to be on the receiving end of a complaint from a patient. For many professionals it is an affront to be accused of providing a substandard service. Feelings of shock and anger, and fear of the potential consequences of the complaint are a natural response.