Mental Health & Addictions

People who have concerns about the care they or others have experienced with a mental health and addiction service can contact the Advocacy Service or make a complaint to the HDC.  

If it’s an emergency or you need to talk to someone, details of helplines and e-support is available on the where to find help and support section.

Monitoring and Advocacy

A new commission has been established to take on monitoring and advocacy for improvements to mental health and addiction services. From 9 February 2021, the function of the previous Mental Health Commissioner at the HDC has passed to the Mental Health and Wellbeing Commission.

HDC will continue to look at complaints relating to mental health and addiction services, and advocate for improvements. People who have concerns about the care they or others have experienced at a mental health and addiction service should still contact the Advocacy Service or make a complaint to the HDC

The Mental Health and Wellbeing Commission will perform a broad role in transforming Aotearoa New Zealand’s approach to mental health and wellbeing. It will provide system-level oversight of mental health and wellbeing and hold the Government of the day and other decision makers to account for the mental health and wellbeing of people in Aotearoa New Zealand.

HDC will continue to work with the Mental Health and Wellbeing Commission and the Ministry of Health on issues relating to mental health and addiction.