Before you start
Our team may discuss your complaint and clinical records with the person and/or organisation you are complaining about, including their employer. This may include forwarding them a copy of your complaint and the clinical records to enable them to respond to our questions about your complaint.
You can get help from an advocate to resolve your complaint directly with the person or organisation you are unhappy with, or they can help you make a complaint to HDC. Call 0800 555 050. This service is free of charge.
Online complaint forms
You can fill in an online form in any language and we will have it translated. If you have documents/photos to support this complaint, please have them ready to upload.